Sul sito dei rivenditori Specialized è apparsa una notizia sulle Epic 2010 (e solo 2010) per il rischio di rottura del punto sul telaio predisposto per il montaggio dell'ammortizzatore Brain. Specialized consiglia per ora di non usare più la bici e ai rivenditori di non venderne più. Per ora non c'è ancora un comunicato ufficiale per il pubblico, probabilmente perchè si stanno organizzando per l'azione di richiamo, in attesa di quello che dice l'ente U.S. Consumer Product Safety Commission.
Tutto ciò riguarda solo i modelli 2010 elencati qui sotto dato che quest'anno il punto per il fissaggio dell'ammo Brain è stato spostato rispetto ai modelli precedenti.
Si sono avuti 8 casi di rottura fino ad ora, con nessuna conseguenza per i rider.
Vi terremo informati sugli sviluppi e su un eventuale richiamo ufficiale.
Riassunto dei modelli richiamati e foto del punto di rottura del tubo per il montaggio dell'ammortizzatore Brain.
Domande e risposte tratte da http://forums.mtbr.com/showthread.php?p=6272793#poststop
Q:
What, exactly, is the problem?
A:
In eight cases that we know of to date, the mounting bracket for the Brain reservoirs have cracked where it is welded to the seatstay.
Q:
What models are affected?
A:
2010 Epic Marathon Carbon, 2010 Epic Marathon Frame, 2010 Epic Marathon Expert, 2010 Epic Expert, 2010 Epic Comp Carbon, 2010 Epic Comp, 2010 Era FSR Expert Carbon, 2010 Era FSR Expert and 2010 Era FSR Comp.
Q:
Why is the 2010 model year affected and not 2009, they look identical?
A:
For 2010, the Brain mounting tab was moved closer to the rear axle, and there was a design modification to the mounting tab. This design modification resulted in less material at a stressed point.
Q:
Has anybody been hurt?
A:
Not to our knowledge. However, the potential does exist, which is why we issued this Stop Sale notice.
Q:
What should I do if my customer calls me about this issue?
A:
You should advise them to immediately discontinue riding the bicycle. We are currently in communication with the CPSC and will have a solution for you to pass along to your customers in short order. We will let you know more as soon as we hear from the CPSC.
Q:
How many of these incidents have there been?
A:
We are aware of eight.
Q:
Is this a recall?
A:
This is not a recall at this moment. However, we are in contact with the CPSC and will follow all of their requests and protocols. We will keep you apprised as we get direction from the CPSC.
Q:
What should I do with the affected bikes I have in inventory?
A:
Firstly, do not sell any of the affected models that you have in stock. Secondly, we will provide you with replacement parts as soon as they are available, so that you can rework the affected bikes you have in stock. Our belief at this time is that replacement parts will be available in November.
Q:
Will you provide me with a service credit to replace the seatstays of the affected bikes I need to rework?
A:
Yes, absolutely. We are calculating the time required to do this rework. We are also in contact with a cross-section of dealers and soliciting their opinions of a reasonable credit. Based on the time required and the feedback of the dealers we have contacted, we will determine an appropriate amount that will be credited per bike.
Grazie a yoda76 per la notizia
Tutto ciò riguarda solo i modelli 2010 elencati qui sotto dato che quest'anno il punto per il fissaggio dell'ammo Brain è stato spostato rispetto ai modelli precedenti.
Si sono avuti 8 casi di rottura fino ad ora, con nessuna conseguenza per i rider.
Vi terremo informati sugli sviluppi e su un eventuale richiamo ufficiale.
Riassunto dei modelli richiamati e foto del punto di rottura del tubo per il montaggio dell'ammortizzatore Brain.
Domande e risposte tratte da http://forums.mtbr.com/showthread.php?p=6272793#poststop
Q:
What, exactly, is the problem?
A:
In eight cases that we know of to date, the mounting bracket for the Brain reservoirs have cracked where it is welded to the seatstay.
Q:
What models are affected?
A:
2010 Epic Marathon Carbon, 2010 Epic Marathon Frame, 2010 Epic Marathon Expert, 2010 Epic Expert, 2010 Epic Comp Carbon, 2010 Epic Comp, 2010 Era FSR Expert Carbon, 2010 Era FSR Expert and 2010 Era FSR Comp.
Q:
Why is the 2010 model year affected and not 2009, they look identical?
A:
For 2010, the Brain mounting tab was moved closer to the rear axle, and there was a design modification to the mounting tab. This design modification resulted in less material at a stressed point.
Q:
Has anybody been hurt?
A:
Not to our knowledge. However, the potential does exist, which is why we issued this Stop Sale notice.
Q:
What should I do if my customer calls me about this issue?
A:
You should advise them to immediately discontinue riding the bicycle. We are currently in communication with the CPSC and will have a solution for you to pass along to your customers in short order. We will let you know more as soon as we hear from the CPSC.
Q:
How many of these incidents have there been?
A:
We are aware of eight.
Q:
Is this a recall?
A:
This is not a recall at this moment. However, we are in contact with the CPSC and will follow all of their requests and protocols. We will keep you apprised as we get direction from the CPSC.
Q:
What should I do with the affected bikes I have in inventory?
A:
Firstly, do not sell any of the affected models that you have in stock. Secondly, we will provide you with replacement parts as soon as they are available, so that you can rework the affected bikes you have in stock. Our belief at this time is that replacement parts will be available in November.
Q:
Will you provide me with a service credit to replace the seatstays of the affected bikes I need to rework?
A:
Yes, absolutely. We are calculating the time required to do this rework. We are also in contact with a cross-section of dealers and soliciting their opinions of a reasonable credit. Based on the time required and the feedback of the dealers we have contacted, we will determine an appropriate amount that will be credited per bike.
Grazie a yoda76 per la notizia
per otto casi decidono una campagna di richiamo???beh complimentoni
